Monthly Archives: October 2010

Noetic theory- Can it serve purposes of risk and revenue management in telecoms?

Let me be honest and say, I had not exactly heard this term ‘Noetic Theory’ until one of my seniors mentioned it to me. Hence, just to let everyone know what it is, you can read the same in this … Continue reading

Posted in Blink, Customer Experience Management, Malcolm Gladwell, Marketing 3.0, Noetic theory, Philip Kotler, Revenue Assurance, Revenue management, Risk Management, telecom | 1 Comment

Revenue Assurance includes Solar RA and Radiation RA

Often it is discussed what is in-scope and out-of scope for “revenue assurance”. In this blog of mine you would find a bunch of articles where I have tried explaining what RA should include and what not. While debating on … Continue reading

Posted in Preventive RA, Revenue Assurance, Risk Management, telecom | Leave a comment

Telecom Fraud- In news

For a bunch of societal obligations usually prevalent in this time of the year in India, I had not been able to make it to writing, reading, analysis and self-research.The fun part is, I resumed only to feel literally bombarded … Continue reading

Posted in Fraud management, MTNL, Risk Management, Vodafone | Leave a comment

Dynamic Discounting in telecom operations- Risk management and future utilization

Being faithful to my ideology of ‘Risk Management’ and not using the word ‘Revenue Assurance’– in this post I am trying to put my thoughts on the do’s for risk containment in operations implementing ‘Dynamic Discounting’. Quickly ‘About Dynamic Discounting’ … Continue reading

Posted in Preventive RA, Proactive RA, Revenue Assurance, Revenue management, Risk Management, telecom, Test Event Generation | Leave a comment

In scope and Out of Scope for Revenue Assurance in telecom

In a recent comment in talkRA.com, Alan Gonzaga has asked a question that I feel somehow points to the core topic of discussion in my earlier posts viz. Managing ‘Cost’ must be an integral part of telecom Revenue Assurance and Assurance : Management … Continue reading

Posted in Revenue Assurance, Risk Management, telecom | Leave a comment