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Category Archives: DELL
Using Social Media for CRM or CEM
Here is a good article I caught up with on CRM / CEM. (This was published as an article in Yahoo) On Cloud 2: making fans of customers on social media Companies: Salesforce.com Dell Inc. International Business Machines Corp. On … Continue reading
Posted in Customer Experience Management, DELL
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DELL- What Simplicity of Thoughts can Achieve
No frills- we all talk about simplicity of thought, but here is a live example. Michael Dell started off with a $1000 capital — and the sole objective was to provide great service to customers at reasonable prices…. The technology … Continue reading
Posted in "Direct from Dell", Business, DELL
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